<![CDATA[Emser Tile: Emser News]]>https://emsertile.substack.com/s/emser-newshttps://substackcdn.com/image/fetch/$s_!4P0V!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Femsertile.substack.com%2Fimg%2Fsubstack.pngEmser Tile: Emser Newshttps://emsertile.substack.com/s/emser-newsSubstackMon, 06 Apr 2026 07:59:10 GMT<![CDATA[EMbody-ing Emser]]>https://emsertile.substack.com/p/embody-ing-emserhttps://emsertile.substack.com/p/embody-ing-emserWed, 01 Apr 2026 12:58:47 GMTOur EMbody campaign, which began in January, shines a spotlight on the values and principles that form our company’s foundation.

Tailored Support, Partnership, Collaboration, Design, Innovation and Service.

We see these values in each and every team member and they’re a big part of what sets us apart from the competition. They shape the way we work and how we show up every day - for each other and for our customers.

The EMbody campaign continues through June, celebrating the stories, perspectives and passion of team members.

Follow along to see how this campaign is more than just a series of stories, it’s a reflection of who we are as a company and the shared values that keep driving Emser forward.

]]><![CDATA[New! E by Emser Tile Displays]]>https://emsertile.substack.com/p/new-e-by-emser-tile-displayshttps://emsertile.substack.com/p/new-e-by-emser-tile-displaysWed, 01 Apr 2026 12:58:18 GMTOver the coming weeks, retail partners nationwide will begin receiving new in-store displays designed to make browsing E by Emser collections a seamless experience for customers. Built with the customer in mind, the E by Emser Tile Authorized Dealer Program includes three modular display islands, a high-rise display for sample boards and an elevation display suited for large format samples and a flip-up tabletop for spontaneous work sessions.

E by Emser Tile Modular Display Islands
High-Rise Waterfall Displays for Sample Boards and Loose Tiles
Elevation Display for Large Format Tile
Library Blackbox for Chip Samples

Questions? Reach out to the E by Emser Tile team!

Email Us

]]><![CDATA[New Product Showcase]]>https://emsertile.substack.com/p/new-product-showcasehttps://emsertile.substack.com/p/new-product-showcaseWed, 01 Apr 2026 12:56:47 GMTNew product launches are shared quarterly; here are a few highlights from the latest rollout in early March.

NEW! EMSER CORE

ARENZA, glazed porcelain for walls, available in five colors and one size.

SAVINO, glazed porcelain for floors and walls, available in five colors and three sizes.

NEW! E BY EMSER TILE

IMPRINT, glazed porcelain for floors and walls, available in matte and R11 finishes, in 11 colors and six sizes.

VERO, glazed porcelain for walls, featuring metallic glazing via additional firing process, available in seven colors, two sizes and seven patterns.

In addition, several collections received new sizes, shapes, finishes and/or colors. For full details on all newly added items, check out March’s New Product Launch presentation here.

]]><![CDATA[Annual Emser Awards Announced]]>https://emsertile.substack.com/p/annual-emser-awards-announcedhttps://emsertile.substack.com/p/annual-emser-awards-announcedWed, 01 Apr 2026 12:56:32 GMTEach year, Emser honors top performing team members, those who have excelled within their roles and exemplify our company principles and we are thrilled to share our 2025 Annual Emser Award winners.

🏆 LAURA KUBENKA AWARD 🏆

Michelle Osborne

This award honors Outstanding Sales & Service.

🏆 ED REVECHE AWARD 🏆

Gautam Basu

This award honors Outstanding Service.

🏆 PRESIDENT’S CLUB AWARD WINNERS 🏆

“To our President’s Club winners, your dedication, passion and drive to win are truly commendable. You are an inspiration to us all, and we are incredibly proud to have you as part of our team.” - Jim Parello

Jacob Forsberg – Las Vegas, NV
Rose Mendoza – Boise, ID
Michelle Osborne – Scottsdale, AZ
Berry Stephenson – Lubbock, TX
Taylor Schuetz – Houston North, Texas
Paul Lambert – Minneapolis, MN
Patrick Levy – New Orleans, LA
Rick Garza – Charleston, SC
Melissa Cunningham – Cleveland, OH
George Yaghy – Nashville, TN
Troy Ponzi – Ft. Myers, FL
Cristiane Clark – Pompano, FL

🏆 SALES AWARD WINNERS 🏆

“To our Sales Award Winners, your commitment to excellence and your relentless pursuit of success have set a high standard for all of us to aspire.” - Jim Parello

Commercial Contractor Category

Top Sales
Monica Sandoval
Chris Catalfamo
Jacob Forsberg

Percentage Increase YoY
Jacob Forsberg
Chris Catalfamo

Commercial A&D Category

Top Sales
Juan Camarillo
Amanda Hanley
Paula Greenroy

Percentage Increase YoY
Terry Gorman
Patricia Forman
Ray Martinez

Builder Category

Top Sales
Eileen Dunn
JD Kennedy
Carsten Schindler

Percentage Increase YoY
Tyler Thompson
Andrew Butler
George Yaghy

Dealer Category

Top Sales
Joe Sansone
Tatiana Brose
Marty Dukes

Percentage Increase YoY
Brennan Kenner
Michael Naylor
Marty Dukes
Tatiana Brose

Multi-Segment Category

Top Sales
Chris Holloway
Jeff Pirtle
Robert Pope

Percentage Increase YoY
Rose Mendoza
Paul Lambert
Tom Martinelli

Design Category (NEW!)

Leo Holtz & Amanda Gilbreath

]]><![CDATA[Success & Connection at IBS 2026]]>https://emsertile.substack.com/p/success-and-connection-at-ibs-2026https://emsertile.substack.com/p/success-and-connection-at-ibs-2026Wed, 01 Apr 2026 12:55:53 GMTThis year’s International Builders’ Show (IBS) brought nearly 75,000 industry professionals to Orlando for three days of education, product showcases and networking — and Emser was right at the center of it all.

Throughout the show, our team had the opportunity to connect with builders, designers, partners and industry friends, all while showcasing the innovation and product strength that continue to define our company.

IBS 2026 was also a proud moment for E by Emser Tile and Emser alike, with Martel™ winning the 2026 Best of IBS Award for Best Kitchen & Bath Product, and Navali™ earning finalist recognition in the same category.

Micheal Weaver, Vice President of Dealer/Trade joined a panel of industry pros at the Emser booth, to talk about the hard truths and real victories they’ve experienced during their tenures. The candid presentation titled “The One Thing” was dubbed as a “straight-up, no-fluff conversation”, and was a huge hit.

The Emser booth was also a stop on the Interior Design Community’s tour of KBIS/IBS, where a group of roughly 20 designers enjoyed a personal tour from the Emser Team.

Gloria Marie, Business Development East and Micheal Weaver, Vice President of Dealer/Trade pose with interior designers who stopped into Emser’s booth as part of a curated show tour.

Overall, IBS 2026 marked significant successes for our team, and was a strong reflection of the momentum, creativity and collaboration driving our business forward.

]]><![CDATA[Custom Waterjet Adorns Austin Hyatt]]>https://emsertile.substack.com/p/custom-waterjet-adorns-austin-hyatthttps://emsertile.substack.com/p/custom-waterjet-adorns-austin-hyattTue, 18 Nov 2025 14:30:14 GMTOur team recently supported a major remodel at the Hyatt in Austin, partnering with Ealain Studio of Maine and HOST Hotels & Resorts. The project called for extensive custom waterjet tile, which allowed the designers to achieve a precise, high-impact look throughout the refreshed spaces. It was a strong collaboration and a great example of how our custom capabilities elevate large hospitality projects.

]]><![CDATA[Customer Loyalty, Rewarded]]>https://emsertile.substack.com/p/customer-loyalty-rewardedhttps://emsertile.substack.com/p/customer-loyalty-rewardedTue, 18 Nov 2025 14:28:42 GMTGood business means giving back — and that’s the goal of our new loyalty program, Emser Rewards. Designed exclusively for independent residential contractors and installers, it rewards continued partnership and product purchases with a simple points-based system and exclusive promotions.

“We created Emser Rewards to show our appreciation for the contractors and installers who are the backbone of our business.” — Jim Parello

How it Works…

  • Eligible participants earn one point for every dollar spent on material purchases through their Emser account.

  • Points are updated monthly and can be redeemed for merchandise, tools, trips and experiences.

  • Special promotions throughout the year allow contractors to multiply their points – sometimes up to 4x.

  • Enrollment is quick and free at EmserRewards.com, requiring only a valid Emser account number.

At this time, the program is open to owner/operator contractors and installers under specific account types. Additional program details are available at EmserRewards.com or by contacting rewards@emser.com.

]]><![CDATA[E by Emser Tile vs. Express by Emser Tile]]>https://emsertile.substack.com/p/e-by-emser-tile-vs-express-by-emserhttps://emsertile.substack.com/p/e-by-emser-tile-vs-express-by-emserFri, 12 Sep 2025 15:30:58 GMTAs we continue to work to meet our customers’ needs, it’s important for all team members to understand the distinction between E by Emser Tile and Express by Emser Tile. Both serve high-end design needs, but in very different ways.

E by Emser Tile is our custom, build-to-order collection. It offers fashion-forward, hard-to-find solutions to customers looking for unique, high-end looks.

KEY TAKEAWAYS

✨ Made to Order

✨ Lead time is 90-120 days

✨ Deposit + Paperwork Required

Express by Emser Tile is a curated selection of our best-selling E by Emser products and are in stock, no deposit required. Designed for time-sensitive projects, Express makes it easy to keep timelines on track — without compromising on style or quality.

KEY TAKEAWAYS

✨ In Stock at TXDC1

✨ No Deposit Required

✨ Variety of top SKUs from E by Emser Tile

TOOLS TO HELP YOU IN THE FIELD

Everything you need is available in the E by Emser Tile folder on FAR, including the E by Emser PPT, the Express PPT, Branded Labels and more.

Have questions? Connect with your Sales or Product lead for support!

Rumble (in Aqua) from E by Emser Tile is in-stock and available as part of Express by Emser Tile.

]]><![CDATA[Online B2B Portal is Live!]]>https://emsertile.substack.com/p/online-b2b-portal-is-livehttps://emsertile.substack.com/p/online-b2b-portal-is-liveFri, 11 Jul 2025 16:31:00 GMTOur new B2B portal officially launched on July 7th for customers previously using the old platform. Early feedback from both customers and associates has been positive!

Key Features Include:

  • Smarter, dynamic search

  • Quick and easy ordering

  • Self-service order tracking

  • Real-time inventory visibility

  • Direct access to pricing

  • Role-based user permissions

A brief training session will be scheduled soon to walk you through the new platform and its improved features.

Questions or customer inquiries?

🖂 EmserOnlineSupport@emser.com

📞 1-844-566-8453

Stay tuned for more updates!

]]><![CDATA[Name our Next Tile Collection]]>https://emsertile.substack.com/p/name-our-next-tile-collectionhttps://emsertile.substack.com/p/name-our-next-tile-collectionFri, 11 Jul 2025 16:30:21 GMTWe’re building a list of potential names for our upcoming tile collections and want your best ideas! Whether it’s sleek and modern, nature-inspired or your pet’s name — this is your chance to influence the next big launch.

Our product and marketing teams will review all submissions, and employees whose names are selected will receive a special prize, along with bragging rights!

Submit via the button below, or email MarketingServices@emser.com directly, subject: Tile Name.

Let the naming begin!

Please note: all names will be reviewed for suitability, trademarks, and other usage in the market, and only those that meet all criteria will be selected.

Submit Now!

]]><![CDATA[POM is Complete!]]>https://emsertile.substack.com/p/pom-is-completehttps://emsertile.substack.com/p/pom-is-completeFri, 11 Jul 2025 16:30:01 GMTPreviously, we wrote about the Pompano Branch’s relocation to the Coral Springs Distribution Center and we are thrilled to report that the renovations and move are complete! Here’s a message from Ernesto Vasquez, Operations Manager, on behalf of the POM Team:

“POM Complete!

We're proud to share that the new Emser POM location is officially complete! What began as a vision has become a fully operational space thanks to the incredible teamwork, dedication, and long hours put in by everyone involved.

To celebrate this milestone, we're hosting a Grand Re-Opening event on Thursday, July 31st from 3-7 PM at our new location. We look forward to welcoming our customers, partners, and team members as we open our doors to a new chapter.

Thank you all who helped bring this to life - we're just getting started!”

— The Emser POM Team

]]><![CDATA[New Product Call]]>https://emsertile.substack.com/p/new-product-callhttps://emsertile.substack.com/p/new-product-callFri, 11 Jul 2025 16:27:46 GMTThe Product Development, Sales, Procurement and Marketing Teams recently unveiled several exciting new collections. Highlights include vibrant new series like Vidaro and Paralline, along with 11 stunning marbles spanning white, gray, dark brown and black tones.

The launch also introduced new E by Emser collections such as Claytone, Mimica and Glistra, as well as fresh Express additions like Rumble and Rue. Last but not least, we also launched Emcore99 floor adhesive.

To make it faster and easier to find information around our new launches, please check out the new landing page on FAR.

Catch up on the June 16 meeting here, with the recording and deck.

See you on Zoom in September!

Claytone in Coral (floor) and Coral Blend (wall)

]]><![CDATA[Newsletter Now Monthly]]>https://emsertile.substack.com/p/newsletter-now-monthlyhttps://emsertile.substack.com/p/newsletter-now-monthlyFri, 16 May 2025 18:00:00 GMTStarting this month, our employee newsletter will be published monthly! You can look forward to more timely updates, news and insights to keep you connected and informed. Stay tuned for engaging stories, important announcements and highlights from across the company.

Radiant Floor in Moon, from E By Emser Tile

]]><![CDATA[Share Your Projects!]]>https://emsertile.substack.com/p/share-your-projectshttps://emsertile.substack.com/p/share-your-projectsFri, 16 May 2025 17:48:40 GMTWe want to highlight the amazing projects you’re working on! Submit your photos and project stories to be featured in our newsletter, marketing campaigns and media coverage. It’s a great way to showcase your hard work and help spread the word about our team’s success. Don’t miss your chance to shine!

Submit Here

Emser ad in Hospitality Design Magazine, featuring The Ellison Hotel in Northwest Oklahoma City where Building Blocks Wood | Yakedo was used throughout the lobby.

]]><![CDATA[New Product Launch Call: June 16th]]>https://emsertile.substack.com/p/new-product-launch-call-june-16thhttps://emsertile.substack.com/p/new-product-launch-call-june-16thFri, 16 May 2025 17:18:47 GMTDon’t miss our next Product Launch Call on June 16th! We’re switching to a quarterly format, and adding exciting new features including videos, live surveys and interactive Q&As. Each call will showcase new products and share key updates you won’t want to miss. Mark your calendar today!

Vidaro in Green

]]><![CDATA[Finewood Adds Finesse to Minnesota Bank]]>https://emsertile.substack.com/p/finewood-adds-finesse-to-minnesotahttps://emsertile.substack.com/p/finewood-adds-finesse-to-minnesotaFri, 25 Apr 2025 20:41:44 GMTWoodbury’s Expedition Credit Union has a new look, featuring Finewood flooring throughout. The project wrapped up in March with contractor JT Egner alongside Anna Olson and the MN team.

Finewood offers a wood plank look with porcelain refinement and benefits.

]]><![CDATA[USA TODAY Awards Emser with Top Honor]]>https://emsertile.substack.com/p/usa-today-awards-emser-with-top-honorhttps://emsertile.substack.com/p/usa-today-awards-emser-with-top-honorFri, 25 Apr 2025 18:15:05 GMTEmser is thrilled to have earned the prestigious 2025 USA TODAY Top Workplaces Award.

The award honors organizations that have created exceptional, people-first cultures, and that foster a workplace environment that values employee listening and engagement.

“This award is especially meaningful because it reflects the voices of our team. At Emser, we believe that a strong culture built on respect, collaboration and shared purpose is the foundation of our success” — Carl

]]><![CDATA[Emser's Larchmont Featured in 2025 Mame Award Winning Design]]>https://emsertile.substack.com/p/emsers-lark-featured-in-2025-mamehttps://emsertile.substack.com/p/emsers-lark-featured-in-2025-mameFri, 25 Apr 2025 17:26:28 GMTThe stunning Windgate property is located in Arizona and features a glorious high-end exterior living space, complete with a floating deck made with Larchmont.

Larchmont adorns floating dock, in award-winning Windgate property.

Creative Environments (Architect / Designer) and Toll Brothers (Builder) were named winners of the MAME Awards’ Best Outdoor Living Space of a Home Priced $1 Million & Over category. This is the duo’s second win, following 2024 which featured several Emser products.

creativeenvironments
A post shared by @creativeenvironments

Congratulations to Michelle Osborne and the rest of the team on this exclusive installation.

]]><![CDATA[POM in Progress ]]>https://emsertile.substack.com/p/pompano-branch-relocateshttps://emsertile.substack.com/p/pompano-branch-relocatesTue, 22 Apr 2025 18:21:54 GMTThings are coming along at the Pompano (aka POM) Branch as the team works to relocate into a new space, conveniently located inside the Coral Springs Distribution Center. Stay tuned for the final result!

“A big thank you to everyone who has played a role in getting the new Emser Pompano location up and running. While it’s still a work in progress, we’re proud of how far we’ve come and incredibly grateful for the hard work, long hours, and team spirit that has brought us to this point. We’re excited for what’s ahead as we continue building something great together!”

— With Gratitude, The Emser POM Team

]]><![CDATA[Unveiling E by Emser Tile™ ]]>https://emsertile.substack.com/p/unveiling-e-by-emser-tilehttps://emsertile.substack.com/p/unveiling-e-by-emser-tileFri, 04 Apr 2025 17:10:42 GMTThe brand refresh showcases a sleek new simplified logo, embodying the original essence of the high-end tile line. E by Emser Tile™ includes thoughtfully curated ceramic and porcelain tiles that blend cutting-edge functionality with breathtaking, one-of-a-kind aesthetics.

“This brand refresh reflects our team’s commitment to timeless design. While the name has changed, our dedication to offering high-quality tile collections remains the same.” - Carly Ghodsian

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